Privacy Policy

This policy explains what personal information Recover U Home collects, why we collect it and how we look after it. Recover U Home is a family run vehicle recovery business based in Maidstone, Kent. If you have any questions about this policy, call or text 07928 443 605.

What we collect

When you call, text or message us we collect the details you give us so we can help. This is usually your name, phone number, where you or the vehicle are, where it needs to go and details of the vehicle such as the make, model and registration. If you sell us a car we also need the vehicle documents and your contact details.

Why we use it

We use your information to give you a price, to carry out the recovery, delivery, collection or purchase you asked for and to contact you about that job. We rely on this being necessary to provide the service you asked for and on our legitimate interest in running our business and keeping proper records.

Who we share it with

We never sell your information. We only share it where we need to in order to do the job, for example with the garage or person receiving your vehicle or where the law requires it.

How long we keep it

We keep job details only for as long as we need them to provide the service and to meet our legal and tax obligations, then we delete them.

This website and cookies

This website does not use advertising or tracking cookies. Our website platform sets a small number of cookies that are needed for the site to work securely. Fonts are loaded from a privacy friendly provider rather than Google.

Your rights

You can ask to see the information we hold about you, ask us to correct it or ask us to delete it. Call or text 07928 443 605 and we will help. If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk.

Last updated 11 November 2026.